Customer testimonials - Helping you succeed
From individuals through to enterprise, we help you to better your best customer experience, compliance, quality, efficiency and team engagement. Instead of us trying to tell you, our customer testimonials will say it better for us. You can hear about all the benefits on offer from our customer testimonials and your own end customer testimonials below!
Trusted by industry pioneers
Holywell Surveyors
“I don’t think I actually realised until I started using Survey Booker the amount of challenges and inefficiencies that I had within my process. Instead of actually that reduction in the engagement with customers, for me, it’s almost felt like there’s an increase because the automation and the regular updates those customers are getting, they feel like they’re more valued and they’re listened to and they’re being talked to.”
Key benefits:
- Reduced admin – up to 90% less time spent on admin
- Increased sales – at least 50% increase in weekly revenue
- More engaged with customers – improved communication
- Significant ROI – sales boost and time savings significantly outweigh the cost
Landview Surveyors
“Survey Booker has allowed us to respond to our client needs quicker. In turn we’ve been then able to focus more on the surveyor recruitment and therefore this has increased turnover by near 100%.”
Key benefits:
- Better customer experience
- 100% uplift in turnover
- Invaluable time savings
- Removed need to recruit a larger admin team
- Smooth transition from manual process to Survey Booker in manageable stages
Viking Surveyors
“I am most impressed with Survey Booker software and how it integrates with with so many different platforms and the automation that it can provide.”
Key benefits:
- Year on year growth
- Streamlined systems
- Admin time as low as possible
- Communication as a team
- Audit tracking
"Survey Booker has become an integral part of our offering and has helped pave the way for the lead generation activities we undertake today. Not only does the system manage customer quote requests and online bookings, it also automates client communications and sends out important documentation too.
The team carry out regular system updates and have steadily made improvements over time to ensure the system grows with our own needs as a business. It’s really changed the way we operate for the better."
Streetwise Surveyors
“Since using Survey Booker, we have seen our business grow year on year on, but essentially the benefits of Survey Booker have meant that our systems are streamlined. Administration time is reduced to as low as possible and it just makes us look so much more professional above and beyond our other competitors.”
Key benefits:
- Year on year growth
- Streamlined systems
- Admin time as low as possible
- Communication as a team
- Audit tracking
"The volume and quality of my instructions have increased and I am dealing with higher value properties with the added benefit of higher fees. This is due in no small part to your system and also my new website. I probably use about a tenth of the systems capability but hope to expand this when I have the time. Your system is first class and very economic"
niSurv
“Pre Survey Booker we were probably working seven o’clock most evenings before we finished up with paperwork and admin. After Survey Booker, I finish five o’clock most days and don’t work weekends. That’s why I did it. I did it to get time. I wanted my life balance back and spend a little time with family.“
Key benefits:
- Work-life balance
- Automated paperwork
- Customer engagement
- Increased sales and capacity
- Streamlined processes
"What used to take me 30 mins or so per instruction, (emailing quotes, taking instructions, typing terms, invoicing) now takes 5 mins tops!"
AMS Surveys
“It’s so drastically improved our efficiency of dealing with clients enquiries, turning around quotes and just the general administration side of things which has allowed us a lot more time to just spend talking to clients and obviously carrying out the day job of going on doing surveys and project work.”
Key benefits:
- Growth
- Engaging customers
- Ease of onboarding new staff
- Significant time savings
- Tailoring how you speak with different clients
"Excellent Software, very pleased"
Lock & Key Home Surveys
“I’ve saved so much time on admin, it’s unreal. I can put my feet up and have a cup of tea while the system does the majority of the legwork for me. Before I went to sleep thinking have I rung this client, have I had this payment, I need to do this tomorrow, I need to do that. None of that anymore. I just log in, I see exactly where I’m at on the stages and just respond accordingly.”
Key benefits:
- Significant time savings
- Peace of mind
- 400% increase in converted web traffic
- Easier to convert leads on calls
- Professional process for customers
AHN Surveyors
“Prior to using the Survey Booker system, I was finding that I was spending almost more time on the administration side of my business rather than the actual surveying side of it.”
Key benefits:
- Organisation
- Time savings
- Customer engagement
- Sales growth
- Ease of use
Your Surveyors
“The automation which exists within Survey Booker encourages you to maintain connection with your clients throughout the whole process from quote through survey through to completion and distribution of survey and leads you into the kind of five star reviews which we enjoy across this business.”
Key benefits:
- Simplicity
- Improved efficiency
- Maintain connection with your clients
- Reduced errors
- Increased income
It's not just surveyors that love Survey Booker. Hear from your end customers...
Booked online, received multiple confirmations along the way which provided me with reassurance that matters were progressing.
Excellent service. Online process gives a great service and regular updates on the progress of the report
This has been the most seamless and easy process
The whole process was seamless, it was so easy to book online, get updates
Booked on the online portal... it was just really easy, almost too easy!
The whole customer journey process was quick and smooth, I love automated updates via texts and emails and the option to pay by card, the website is also great to track progress!
Book your demo now
There’s a plan to suit everyone. Book your initial call or demo today to learn more about how you can tailor Survey Booker to take your business to the next level.