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How Automation Can Help You Get Better Customer Reviews

Good customer service is the lifeblood of any business, but providing great customer service can be a challenge—especially if you’re trying to do it all yourself or if your team is flat out. If you’re like most business owners, you know that customer reviews are important. After all, potential customers are more likely to do

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Being Effective vs Being Efficient

Are you being productive or just active? This is one of our favourite parts of “The 4-Hour Work Week” by Timothy Ferriss. Why? It really makes you stop and evaluate if you are performing well. So, how does he define effectiveness and efficiency? Effectiveness is doing the things that get you closer to your goals.

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3 tips for creating high converting emails

Think about the last time an email landed in your inbox after you made an enquiry about something. You might have found it really engaging and well structured, but maybe you aren’t able to remember one. When was the last time you took time out to review the emails you send out to customers to

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Survey Booker talk with the RICS Tech Partner Programme

Our founder, Matt Nally, speaks with Andrew Knight from the RICS about Customer Relationship Management (CRM) systems for surveying practices and the benefits they can bring. Watch the video to learn more about: You can also view the post on the RICS website here: https://www.rics.org/uk/surveying-profession/global-professional-network/rics-tech-partner-programme/tech-partner-programme-blog/how-the-right-crm-can-help-built-environment-professionals/

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A Spreadsheet is not a CRM!

A spreadsheet is not a CRM – why does that matter for your surveying business? A spreadsheet is an easy way to get started without much planning. You can add in new columns and rows to log extra information as you learn what type of information you want to capture. Whilst they’re quick to create,

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Why adopting a CRM is key for a small surveying business

Remove stresses and optimise your business with a surveying CRM As a small surveying business, a typical way of managing your sales and ongoing survey management may look something like: This works well… until it doesn’t. There are a number of issues that arise from this way of working that aren’t apparent whilst things are

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Recession Proof Your Surveying Business with Automation

Make sure your surveying business is optimised to handle a recession No one knows if a recession is on the way or not. Different commentators have different opinions as to whether or not we are expecting to see another great recession or if things will all be fine. However, regardless of the actual outcome it

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Top Tips for a Successful Surveying CRM Implementation

It’s a journey, not a sprint You’ve got the keys to the car (or the login to your account) and you’re excited to get going and transform your business. But just like you took time to learn to drive before you started planning road trips, you have to plan in time to get to know

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Survey Booker on World Earth Day 2022

Survey Booker is a Carbon Neutral Industry Supplier On World Earth Day we reflect further on our impact on the environment and how we can ensure we make a positive impact on the world that powers us. Since August 2021 Survey Booker has been net Zero working with Consequence to offset our carbon emissions. This

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