Optimising Processes

Surveyors continue to request sensitive information over email

In the course of providing quotes for surveys or moving forward with instructions, it’s common to request information from customers. However, amidst this routine, it’s easy to overlook the fact that much of the information being collected is personally identifiable and, in many cases, sensitive. When data collection becomes habitual, it’s crucial to pause and

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Maximising Referral Partnerships: A Guide to Enhanced Collaboration

In the bustling world of business, partnerships stand as the pillars of growth and prosperity. For surveyors seeking to expand their horizons, cultivating robust relationships with referral partners emerges as a pivotal strategy to supercharge lead generation and business expansion. Yet, the true potential of these partnerships can only be unlocked through the optimisation of

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RICS UK Red Book Supplement Updated Edition

Overview:    As you may have seen, the RICS Red Book UK National Supplement was published on 19 October 2023 and it will become effective on 1st May 2024.   A webinar is being held by RICS to help you learn more. Book your place here: Book here   The Royal Institution of Chartered Surveyors

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How secure are your passwords?

The image below will help you gauge how secure your passwords are from a computer simply guessing it and logging in. Your passwords, particularly for your key systems, should be in the green. Better still, use 2FA to further protect your account. This means even if a brute force attack guesses your password, it still

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The Personal Touch of Automation: Enhancing Customer Service and Efficiency

In today’s fast-paced world, businesses are constantly seeking ways to improve customer service while optimising their internal operations. Enter automation—the game-changing technology that has revolutionised numerous industries, enabling organisations to deliver a more personal and efficient service to their customers. Contrary to popular belief, automation doesn’t eliminate human interaction; instead, it enhances it by freeing

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