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White Horse Surveyors share how their use of GoReport & Survey Booker has helped enhance their business success and customer experience

https://vimeo.com/786920798 White Horse Surveyors, the UK’s largest independent residential surveyors, providing property valuations and surveys, have successfully streamlined and automated their surveying processes through the integration of GoReport and Survey Booker digital software solutions. Established in 2006 White Horse Surveyors are the UK’s Largest Independent Residential Surveyors. Based in Chippenham, the surveying practice now operates

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February 3, 2023

A look back at everything we did in 2022

We review what we got up to in 2022! Reflection is great for understanding what you’ve achieved over a year and to help you set your goals for the coming year. 2022 was a phenomenal year for the Survey Booker platform. We’ve released new features, new integrations and refinements to features to make managing your

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January 2, 2023

Survey Booker sponsors the SDL Conference 2022

Survey Booker is sponsoring the SDL Annual Conference, being held at Albert Hall Conference Centre, Friday 9th December. We are pleased that it is an event focused on sustainability as Survey Booker is a carbon neutral system. “We’ve committed to minimising the environmental impact of this event. We’ve encouraged the use of public transport by

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December 9, 2022

Best Survey Management System for Surveyors

What is a Survey Management System? A survey management system is designed to do just that – help you manage your surveys. However, they offer much more effective processes than traditional methods and help you to see problems before customers make you aware of them. A survey management system automates a lot of your manual

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December 1, 2022

8 tips to ensure your emails avoid spam filters

There are two things to get right here – make sure the basic technical bits are in place and then get your content optimised to make sure you end up in the inbox. Check your sender reputation As a starting point it’s worth checking that your domain isn’t listed on a sending blacklist. If you

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December 1, 2022

6 Tips to Encourage More Customers to Enquire on Your Website

You’ve put a lot of time and effort into driving traffic to your website—but what good is all that traffic if it doesn’t convert into leads? If you’re finding that customers are coming to your site but not taking the next step and enquiring, don’t despair. There are a few simple changes you can make

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November 23, 2022

How Automation Can Help You Get Better Customer Reviews

Good customer service is the lifeblood of any business, but providing great customer service can be a challenge—especially if you’re trying to do it all yourself or if your team is flat out. If you’re like most business owners, you know that customer reviews are important. After all, potential customers are more likely to do

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November 17, 2022

Being Effective vs Being Efficient

Are you being productive or just active? This is one of our favourite parts of “The 4-Hour Work Week” by Timothy Ferriss. Why? It really makes you stop and evaluate if you are performing well. So, how does he define effectiveness and efficiency? Effectiveness is doing the things that get you closer to your goals.

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August 2, 2022

3 tips for creating high converting emails

Think about the last time an email landed in your inbox after you made an enquiry about something. You might have found it really engaging and well structured, but maybe you aren’t able to remember one. When was the last time you took time out to review the emails you send out to customers to

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July 21, 2022

Survey Booker talk with the RICS Tech Partner Programme

Our founder, Matt Nally, speaks with Andrew Knight from the RICS about Customer Relationship Management (CRM) systems for surveying practices and the benefits they can bring. Watch the video to learn more about: You can also view the post on the RICS website here: https://www.rics.org/uk/surveying-profession/global-professional-network/rics-tech-partner-programme/tech-partner-programme-blog/how-the-right-crm-can-help-built-environment-professionals/

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July 15, 2022

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