Survey Booker connected web and mobile access for office teams, surveyors, referrers and customers
WEB AND MOBILE ACCESS

The right experience for every person, wherever work takes them.

Give office teams comprehensive browser access, surveyors and referrers focused mobile apps, and customers a responsive portal that works across their devices.

Each experience is designed around what that person needs to do, while keeping the wider journey connected in Survey Booker.

Full web application Purpose-built mobile apps Responsive customer portal
Follow the access journey
ACCESS SHAPED AROUND THE USER

Connected does not mean giving everyone the same screen.

Survey Booker provides different routes for the people involved in the surveying journey. Business teams can access the full cloud-based platform, field surveyors and referral partners have focused mobile apps, and customers use a secure, mobile-friendly browser portal with no app download required.

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THE FULL SURVEY BOOKER WEB APPLICATION

Comprehensive access for teams working at a desk or remotely.

Open Survey Booker through a supported web browser to manage the wider operation, from leads and customers to jobs, teams, appointments, communication, reporting and settings.

Survey Booker web application displayed across desktop, laptop and tablet devices
THE COMPLETE OPERATIONAL VIEW

Run the business through a secure browser experience

The web application provides the broadest Survey Booker experience for sales, administration, management and surveying teams. Responsive access supports different screen sizes while retaining the tools appropriate to the user.

Leads and quotationsJobs and customersCalendars and tasksReportingBusiness settings
01

Full-featured access

Use the wider Survey Booker toolset appropriate to your role and responsibilities.

02

One connected record

Move between leads, customers, jobs and activity without relying on separate systems.

03

Access beyond the office

Sign in through a supported browser when working from another appropriate location or device.

04

Controlled user access

Support secure sign-in and access shaped around the individual user and business setup.

SURVEY BOOKER SURVEYOR MOBILE APP

Keep assigned work close while surveyors are on the move.

The Surveyor Mobile App provides focused access to relevant appointments and job information, helping field-based professionals stay informed without recreating the entire desktop experience on a smaller screen.

Survey Booker Surveyor Mobile App showing assigned jobs, appointments and job information
FIELD ACCESS WITH PURPOSE

See what matters before, during and after the appointment

Surveyors can review assigned work and available job information from their mobile device, helping them prepare, stay aware of changes and keep relevant progress connected with the wider team.

Assigned jobsDaily appointmentsProperty detailsJob updatesPush notifications
Before the visitReview the day ahead

Check assigned appointments and the available customer, property and job information.

On the moveKeep essential details close

Use focused mobile access while travelling between appropriate appointments and locations.

Back to the teamKeep progress connected

Relevant updates remain part of the wider Survey Booker job journey.

01

Designed for smaller screens

Focused navigation makes essential job information easier to reach from a mobile device.

02

Useful away from the desk

Help surveyors stay connected with assigned work while moving through the working day.

03

Part of the same workflow

Mobile access supports the job rather than creating another disconnected place to manage it.

SURVEY BOOKER REFERRER MOBILE APP

Make opportunities easier to share wherever they arise.

Available on iOS and Android, the Referrer Mobile App gives approved referral partners a convenient route to submit opportunities, follow the progress made available to them and manage relevant updates.

01Submit referrals on the goShare available customer and property information at the point an opportunity arises.
02Follow permitted progressReview referrals, job stages and information the surveying firm has chosen to make visible.
03Choose notification preferencesReceive relevant push, email or combined updates according to the options provided.
Survey Booker Referrer Mobile App showing referral statistics, submission and confirmation screens
RESPONSIVE CUSTOMER PORTAL

A mobile-friendly customer experience with no app to download.

Customers access their secure portal through a web browser. The responsive experience adapts across desktop, tablet and mobile so they can use the available self-service tools on the device that suits them.

Browser-based customer access

The Customer Portal is not a downloadable customer app. Customers follow their secure portal link and use the responsive web experience through their browser.

Survey Booker Customer Portal displayed responsively across desktop, tablet and mobile browsers
ONE PORTAL ACROSS DEVICES

Let customers return to the journey when it suits them

Depending on the facilities enabled by the surveying firm and the stage of the instruction, customers can access relevant updates, messages, documents and available actions through their secure portal.

Desktop browserTablet browserMobile browserSecure portal link
Survey Booker Customer Portal quote review and online booking journey on connected devices
SELF-SERVICE WHERE APPROPRIATE

Move from quotation towards booking without unnecessary friction

Customers can review available quotation information and, where enabled, continue through the appropriate online booking journey. This gives them a convenient route forward while keeping the resulting activity connected to Survey Booker.

Review quotationsAvailable booking optionsResponsive checkoutConnected customer record
01

No installation barrier

Customers can use their secure browser link without visiting an app store or installing software.

02

Familiar on every screen

The responsive portal adapts to the available screen while maintaining a consistent customer journey.

03

Controlled by the practice

The surveying firm determines which relevant information and actions are available at each stage.

ACCESS SHAPED AROUND THE JOURNEY

See each web and mobile experience working together.

Book a tailored demonstration to explore the full web application, Surveyor Mobile App, Referrer Mobile App and responsive Customer Portal.

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