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The Surveyor Hub Podcast – Customer Experience

Matt Nally, founder of Survey Booker, speaks with Marion Ellis on The Surveyor Hub Podcast Matt Nally from Survey Booker spoke with Marion Ellis from The Surveyor Hub about the customer experience in surveying and how technology can help surveyors to have more time for customers, surveys or themselves! We discussed: – How Matt conducted

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February 4, 2021

Sava Technical Bulletin 35 – Customer Experience v Customer Service

Survey Booker in the Sava Technical Bulletin – Edition 35 Survey Booker Director, Matt Nally, talks about the difference between customer experience and customer service in Sava’s latest technical bulletin. It is their largest edition to date and follows a previous article by Matt in Technical Bulletin 32. Create an account or login at Sava

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July 20, 2020

What Consumer Trends Will Still Be Here Post-Coronavirus?

The world has changed dramatically a lot in a few short weeks – more than anyone could have predicted. Of course, this has led to behaviour changes… Where such dramatic shifts take place we are learning to adapt. To see friends, to shop and to work in new ways. Where consumers and businesses resisted technology,

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April 29, 2020

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