It's getting closer! The Sava Residential Surveying Expo is just around the corner, and we're looking forward to joining fellow professionals, technology providers and industry experts for a day of discussion, learning and collaboration.
This year, Survey Booker will be taking to the Technical Conference stage alongside Reallymoving, Sprift and Projekt3 to explore a subject that touches every residential surveying practice: The Survey Job Lifecycle: From Lead Generation to Completion in Practice.
From the very first enquiry through to the delivery of a completed survey report, we'll be discussing how technology can support a more connected, efficient and consistent surveying journey.
Bringing Together Perspectives from Across the Profession
The panel will bring together four industry professionals, each offering a perspective from a different stage of the survey job lifecycle.
- Rob Houghton – CEO and Founder, Reallymoving
- Jamie Craddock – Head of Surveyor Tech, Sprift
- Kate Charrington FRICS – Founder, Projekt3
- Matt Nally – Founder, Survey Booker
Together, we'll explore the opportunities and challenges involved in connecting the different stages of a surveying job, and how a more joined-up approach can benefit surveyors, their teams and their clients.
From winning the work to delivering the final report, every stage of the surveying journey matters.
Exploring the Survey Job Lifecycle
Our discussion will follow the key stages of a typical surveying instruction, exploring the role technology can play in supporting the process from beginning to end.
01 Winning the Work
How can surveyors respond effectively to new enquiries, manage incoming leads and convert opportunities into confirmed instructions? We'll look at the importance of those first interactions and the customer experience they create.
02 Researching the Property
Access to relevant property information and effective desktop research can help surveyors prepare for each instruction. We'll explore how technology can make the research process more efficient.
03 Managing Bookings and Communication
From scheduling appointments to keeping clients informed, good communication and organised workflows are essential. We'll consider how connected systems can help reduce unnecessary administration and improve visibility across the job.
04 Reporting and Completion
The final stage brings together the surveyor's findings, professional judgement and supporting evidence. We'll discuss how technology can assist with delivering clear, consistent and evidence-based reports.
A More Connected Surveying Practice
At the heart of our discussion will be the importance of creating a more connected surveying practice, where information flows smoothly between the different stages of a job.
Better handovers, clearer communication and reduced duplication all have the potential to improve efficiency while creating a more positive customer journey.
Just as importantly, we'll consider how professional standards, compliance, quality and the surveyor's expertise remain central to every stage of the process.
Something for Every Surveying Practice
Whether you're just beginning your career, running an independent practice or managing a growing team, the session will offer practical perspectives on the challenges and opportunities involved in managing the complete surveying journey.
We're looking forward to sharing ideas, exploring different approaches and meeting fellow professionals throughout the event.
