Your business depends on information you can trust. We bring together secure infrastructure, data protection and ongoing security practices to help safeguard your work and your customers’ information.
Our commitment to information security is supported by ISO 27001 certification and annual third-party audits.
Security is an ongoing commitmentSecurity brings together the technology we use, the way we handle information and the people responsible for it. These are the key areas behind our approach.
A cloud foundation for the information and activity your business relies on.
Survey Booker uses AWS cloud infrastructure. Load balancers distribute requests across multiple servers to support periods of higher demand, while frequent backups support recovery following failure or accidental deletion.
Safeguards for information as it moves through and is stored within the platform.
TLS encrypts information travelling between your device and our servers. Encryption at rest protects stored data, while logical tenant separation helps keep different businesses’ information separate within the platform.
Information security supported by our working practices and awareness.
Certification, external audits and security awareness training form part of our approach to protecting information. Availability monitoring also helps us keep track of how the service is operating.
Protective controls and regular checks to identify and address vulnerabilities.
We use tools to review the application for known vulnerabilities and apply security patches regularly. Vulnerability scanning and annual penetration testing support this ongoing work.
This is an overview of our security approach. Some technical details are kept private to avoid exposing information that could be used to undermine these protections.
Your team needs to keep working as demand changes. Monitoring, load balancing and backups help us support the service you depend on.
Monitoring tools help us check that the infrastructure is functioning as expected.
Load balancing distributes requests between servers to support higher levels of traffic.
Frequent backups help us restore data following failure or accidental deletion.
Reviewing a new platform or checking requirements for your firm? Our team can discuss your questions with you.
Ask a security questionWe use strong password policies and alternative secure authentication methods. Survey Booker team members do not know or have access to your password. Keep your own sign-in details confidential and contact our team if you need help with account access.
Yes. Contact our team with your requirements and any specific questions about certification, hosting or security controls, so we can discuss the information you need.
Our Privacy Policy explains how we collect and use personal information. This page focuses on the security measures that support the platform.
